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Workforce Optimizer, Right-size your workforce every hour

Solution

Use advanced demand-forecasting models to predict staffing needs at the location-and-hour level. Automatically generate cost-optimized shift plans that respect labor rules and cross-training requirements—streamlining scheduling and reducing overall labor spend.


How It Works

  • Demand Forecasting
    Advanced machine-learning models analyze historical sales, seasonality, and external factors (weather, holidays) to predict customer demand at each location and hour.
  • Rule-Based Scheduling
    Automatically generate shift plans that respect labor constraints—maximum hours, break requirements, overtime rules, and cross-training eligibility.
  • Optimization Engine
    Solve for the lowest-cost staffing mix by balancing employee pay rates, shift lengths, and skill requirements across your entire workforce.
  • Real-Time Adjustments
    Monitor actual sales vs. forecast, then suggest mid-shift adjustments (call-ins, staggered breaks) to keep labor spend on target.

Key Features

  • Accurate Hourly Forecasts
    Leverage time-series and regression models tuned for restaurant and retail operations.
  • Automated Shift Generation
    Create compliant schedules in seconds instead of hours.
  • Cross-Training Insights
    Identify which staff members can cover multiple roles, maximizing flexibility.
  • Cost-Minimization
    Optimize labor spend by balancing full-time and part-time coverage.
  • Interactive Dashboard
    Visualize forecast vs. actual, staffing coverage, and cost KPIs in one place.

Business Benefits

  • Reduce Labor Costs
    Cut unnecessary hours and overtime by up to mid-teens percentage points.
  • Improve Service Levels
    Match staffing to demand to minimize guest wait times and maintain quality.
  • Streamline Operations
    Free up managers from manual scheduling to focus on coaching and customer experience.
  • Enhance Compliance
    Automatically enforce break, overtime, and labor-law rules to reduce risk.

Next Steps

Ready to see Workforce Optimizer in action?

Request a Demo

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